Registration Fee: R850

Total Course Fee: R850 x 18 = R 15 300 - Excl Reg Fee

Entry Requirements: NSC or NCV level 4 or NQF Level 4 with Communication and Mathematical Literacy.

Duration: 18 months

Accreditation: QCTO SAQA ID: 118740 | NQF Level - 5(240 Credits)

This qualification equips learners with the necessary skills and knowledge to excel as Office Supervisors or Team Leader. They will develop expertise in planning, organizing, leading, and overseeing all aspects of a business office environment. Upon successful completion, graduates will be proficient in:

Supporting HR Functions: Providing effective planning assistance for recruitment, selection, and disciplinary processes within the organization.
Streamlining Workflows: Organizing and coordinating work activities across different departments to ensure smooth operation and achieve organizational goals.
Building Effective Teams: Coaching and mentoring administrative staff, fostering a positive work environment, and promoting professional development.
Mastering Communication: Effectively managing internal office communication, ensuring clear and timely information flow.
Conflict Resolution: Demonstrating conflict management skills to address and resolve workplace issues constructively.
Compliance & Procedures: Ensuring adherence to relevant regulations and company policies for a secure and efficient work environment. Financial Management: Performing essential financial controls and reporting tasks within the office environment.


Assignments

3 Knowledge Modules
7 Practical Modules
7 Workplace Modules

Career Opportunities

• Office Supervisor

• Team Leader

• Office Manager

• Contact Centre Team Manager

• Executive PAnities.

What's Included:

• Study Material.

• Access to Lecturers

• Study Groups

• Certification